Terms & Conditions
Enrollment is open. Browse treatments and care options. By using the Better Turn Health website or starting an enrollment through it, you agree to these terms.
Website purpose
Better Turn Health is a care-navigation business. This website describes available telehealth memberships and treatment programs and links you to the secure enrollment and intake process run by our clinical partner. The website itself does not provide medical advice, diagnosis, treatment, prescriptions, or emergency care.
No provider-patient relationship
Browsing this website, joining our email list, or submitting a general contact form does not establish a provider-patient relationship. Starting an intake does not guarantee treatment eligibility or a prescription; a licensed provider decides whether care is appropriate.
Clinical services
Clinical services are provided by independent, appropriately licensed healthcare professionals through our clinical partner. Eligibility, treatment decisions, and prescriptions depend on their evaluation and applicable state requirements. Compounded medications are not FDA-approved.
Payments and refunds
Memberships and programs are paid through our clinical partner’s secure checkout, and the price and terms are shown before you pay. Refunds follow the partner’s posted refund policy: payments are generally non-refundable once access begins, and duplicate charges or technical errors may be reported in writing within 7 days.
Service availability
Services may vary by state, provider licensing, pharmacy availability, clinical eligibility, and participating partners. Prices and program details shown on this site may change; the price shown at checkout applies.
Acceptable use
You agree not to misuse the website, attempt unauthorized access, interfere with site operation, or submit unlawful, fraudulent, or harmful content.
Third-party services
The website may rely on third-party providers for hosting, forms, communications, analytics, clinical infrastructure, or other operational services. Their separate terms and privacy practices may apply when you use their services.
No emergency care
This website is not for medical emergencies. If you believe you are experiencing a medical emergency, contact emergency services or seek immediate in-person care.
Shipping information
Before purchasing a service that involves a shipped item, review the applicable partner’s shipping information, delivery estimate, fees, and return terms. DNA kits cannot ship to New York, Pennsylvania, Rhode Island, or Maryland. Contact the partner identified in your order confirmation for questions about an existing shipment.
Contact
General questions can be sent through the Better Turn Health contact form. Do not submit sensitive medical information through general communications.
Last updated: October 24, 2026.