Affordable online counseling & therapy

How to prepare

Start with the concern that matters most to you, whether that is stress, changes in mood, trouble sleeping, or questions about ongoing support. You do not need to decide on a diagnosis before asking about care. Review the available service and state coverage, then use the clinical provider’s intake process. Better Turn Health’s public updates form is for contact information, so keep personal health details for the clinical intake.

Think about what you want from the first conversation. You might want help describing a recent change, understanding which kind of professional to see, or discussing options for follow-up. A focused starting point can make the visit easier to use. The provider will decide whether the concern fits the available virtual service or requires another setting.

What to expect in a behavioral health visit

Be ready to describe how long the concern has been present, how often it happens, and how it affects your daily life. Examples involving work, relationships, concentration, sleep, or routine can help explain what you are experiencing. Share relevant history and current care through the provider’s secure system, including any other clinicians involved.

Ask what type of support the appointment covers. An evaluation, an ongoing care visit, and a therapy appointment may have different purposes and availability. The membership should not be read as a promise that every type of behavioral health service is included. Confirm the clinician type, visit format, and available follow-up before choosing a service.

Planning for a private conversation

Choose a location where you can speak comfortably and be heard clearly. Check your device, camera, microphone, and connection before the appointment. Headphones may help if other people are nearby. If privacy at home is difficult, ask the clinical team about the available appointment arrangements before sharing sensitive information.

Write down two or three questions you want answered. Keep a current list of your medicines and supplements available for the clinician, along with relevant prior records if requested. You can also note what has already helped, what has been difficult, and what support you currently have. There is no need to send these details through the public website.

Pricing and included services

The standalone Behavioral Health + Prescription Discount Program is $39 per member per month and includes routine counseling at no additional counseling charge. It renews monthly until canceled. Psychologist appointments start at $150 per session and psychiatrist appointments at $250 per session, billed separately. Scheduled specialty psychotherapy is not included in the membership price. Confirm the routine counseling format, clinician credentials, visit limits, and appointment availability with the clinical partner before enrolling. Nationwide access is subject to state licensing, provider availability, and eligibility. Broader everyday-care memberships remain $59/month for an individual and $119/month for a family of up to eight. Family membership services vary by age: children under 4 are not eligible for services; ages 4–11 are eligible for virtual urgent care only; members ages 12 and older may access included behavioral health and other included services, subject to clinical and provider eligibility.

Prescription savings apply only to eligible medications at participating pharmacies; other medications and outside services may cost extra. Cancel through the partner billing portal or support before your next billing date. Cancellation generally takes effect at the end of the paid period; no prorated refund is generally provided once access is available. Review the partner terms and refund and cancellation policy before enrollment. A membership does not guarantee a particular clinician, appointment time, treatment, or outcome.

Questions to ask before you finish

Ask the provider to explain the recommended next step in plain language. Useful questions include what the follow-up is for, when it should happen, how to contact the clinical team, and what to do if the concern changes before the next visit. If an outside referral is recommended, ask who arranges it and whether it has a separate charge.

Virtual behavioral health is not an emergency response service. Do not wait for a routine appointment or an updates email if you need immediate help. Use local emergency services for immediate danger. The clinician may recommend in-person or higher-level care when remote care does not meet your needs.

Frequently asked questions